About Us
Our mission is to bring old-fashioned service, which means gratitude, friendliness, patience, honesty, and professionalism to all those who use technology to improve and enrich their lives.
Since 2006, RescuTechs has helped thousands of small businesses and home users get the most out of the computers, networks, printers, phones, gadgets and other technology they use every day. That’s eighteen years of solving technology problems and delighting our customers.
(Pictured right: Etsel Skelton, Founding President)
We helped small businesses get control over the technology they use to manage and grow their companies, and to serve their customers. We helped home users by solving tech problems for them and removing the anxiety that technology can bring—they know who to call when they need tech support services.
A tech support company is only as good as the technician they assign to help you.
RescuTechs are trained to solve technology problems efficiently, and they do it with patience, caring and gratitude.
All of our Techs hold multiple IT industry certifications, and all of them have at least 15 years of full-time, in-the-field computer technology support experience. They’re good at what they do, they love what they do, and they’re at your service. Call on them whenever you need reliable and trustworthy tech support services. You’ll be glad you did—we guarantee it.
You could unplug your computer, printer or other technology, load it in your car, lug it into a repair shop, and wait, and wait… Or, you can have a trusted tech support expert connect to your computer or device and solve your tech problems in under an hour in most cases.
RescuTechs has been an on-site computer support and IT support company for eighteen years. We understand the value of having a technician at your location, solving tech issues in person.
We also understand that we use remote tech support to solve about 92% of our customers’ tech problems. We need to be on-site only 8% of the time.
Having been an on-site computer and IT support company for eighteen years, we understand the costs involved with sending a tech support expert to your location and keeping them on-site for the time needed to solve your tech problems. This gets expensive.
What if we could cut out the drive time completely? What if the technician wasn’t a ‘captive tech’ and was only able to work on your tech problem the entire time?
Enter: Remote Tech Support Services
RescuTechs can connect to your computer or device and solve your technology troubles much more efficiently than with an on-site visit. There is no drive time. The technician isn’t captive. You don’t have to host anyone at your home or business. The technician is the same career support technician who usually performs the local on-site calls. And because of all these benefits, you save money.
If you have used on-site tech support services before, you’ll see that our prices for Remote Tech Support are much lower. We love Remote Tech Support, and so will you—we guarantee it.